Budget Boats allows returns for a period of 30-Days from the date of delivery (or pickup) on eligible items. All returns must include prior written authorization from Budget Boats and Original Proof of Purchase. Photo ID is required for in-store returns over $250. A 15% restocking fee may apply to all returns (excludes items confirmed to be defective) at the discretion of Budget Boats.
To initiate a return, please contact us with your order information and preferred contact methods.
We will review your request and contact you with return instructions.
Once the return is authorized, please pack the item securely in its original packaging, including all accessories, manuals, and documentation.
When the package is received, we will inspect the returned items to ensure they meet the below guidelines.
If the returned items are approved, we will process your return.
Returned items must be securely packaged with no loose items. Returned items damaged in transit are the customer’s responsibility.Restocking fees and shipping expenses will be deducted from the refund.
New Parts must be returned in unused/resalable condition, in original packaging that is resealable, complete with all included accessories and documents.
Used Parts may be returned within a period of 30 days after the shipment has been delivered (or picked up in store). Used parts may be subject to a 15% restocking fee.
Boats / Motors / Trailers:
All sales of Boats, Motors, and Trailers are Final and non-returnable and non-refundable.
Special Orders and Custom Orders:
Special / Custom orders are non-returnable and non-refundable.
The customer is responsible for the cost of all return shipping, packaging, and insurance (if applicable). Budget Boats may arrange return shipping at the expense of the customer. Returned items must be securely packaged with no loose items. Returned items damaged in transit are the responsibility of the customer. Returned items may be subject to inspection at the discretion of Budget Boats. Budget Boats reserves the right to refuse a refund on returned items that are deemed non-resalable, items with missing or damaged parts, and items not in original packaging.
Cash purchases over $100 will be refunded via check or store credit. All other refunds will be issued back to the original payment method. Shipping fees will not be refunded. Restocking fees and shipping fees will be deducted from the refund.
If your package arrives damaged, please contact us within 48 hours of shipment received. Save the box and all packaging material. We suggest taking a few pictures of the damage as well. Damaged shipments are handled on a case-by-case basis.
Defective items may be exchanged for a replacement. If a replacement is not available, a refund may be requested.
International returns are not accepted. Please contact us for exceptions.
Service & Labor:
Refunds will not be issued for service and labor.
Items sold in As-is condition are non-refundable and non-returnable.